Hot Yoga Spa--Tyson's Corner

Spa
165 Maple Avenue East, Vienna, VA 22180 165 Maple Avenue East, Vienna Directions
+18083686832
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30% of 37 customers recommended

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24 Tips
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Report | 2 years ago
First off this is no "spa" this is in a high rise office building the room does not even have the ambiance of a spa. Scheduling has been a pain from the beginning. I could not get a call back for days or no one would answer. I wish I gave up then. The very first appointment I had, had to be rescheduled due to unforeseen travel because I needed surgery and was recovering at the time. The person who does the services was not nice at all or accommodating due to my circumstances. I had to change my Fri flight back to MD on a Sat and I could not possibly make my Mon appointment, so when I called on Mon morning (thinking they don't open on Sun and that was the earliest I could notify of the change) the lady was not nice at all and told me she will just take that session off the 6 I bought. Then I rescheduled that week's Wed appointment during that same call with full 48 hr notice and she still took that second session off of the 6 I paid. I then called for my very first appointment and called nearly an hour before my scheduled time to let her know I was on my way but suspect that I would be just a few min late. Her response was rude and said oh well she would just shorten my session because other people can make it on time. It is a place that is hard to find and I pulled in 5 min after my appointment time, then to find the actual place (since it's advertised as a yoga spa) took me a few more min. It's not even listed in the building directory! And she still cut most of my appointment time!!! I only got 12 min of the laser bc she set it for 20 and another person arrived so she got me off without even finishing that and very rushedly showed me to the door. It's very unprofessional and misleading, plus terrible customer service and business ethic. Way to welcome someone! I would not even come back if I had not paid that much. It's just a waste of money... Save your money and go to a real spa!
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Report | 2 years ago
Very hard to find a time they were always booked up and offering inconvenient times. I ended up not using them
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Report | 2 years ago
Trying to get and appointment is hard. Still waiting after 2 months for a call back for and appointment. Went 1 time suppose to get 6 visits. Do not purchase.....
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Report | 2 years ago
I was at the "spa" 20 minutes early, to be ignored by the woman behind the desk. I asked her if I had to sign in, she interrupted me by saying she has nothing to do with the laser lipo. I had to just wait. So, I waited. My husband inquired about my appointment to the woman behind the desk, she told him to call the woman on her cell phone. She gave us the number, the call was not answered. The front desk lady called her also, to be ignored. Long story short the laser lipo tech was across the hall getting her nails done!! She came over, took me to the back room, didn't explain anything. Wrapped ace bandages around my waist plugged in a machine and literally walked out. After the machine turned off and time passed, still alone, she came in. Then walked me down the hall to an antiquated weight shaker, had me stand on this beast of a machine and turned it on full blast. Then walked away again. Never inquired about my health history or diet plan. Just let me walk out. They're not professional AT all! I never returned for my other sessions. And cannot get a refund because she's an independent salesperson. With a bogus machine. Stay away!!
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Report | 2 years ago
I would let people know the process of making an appointment, that it is via text, and also that the wait to book an appointment will most likely be over three weeks. People might expect that HYS operates along the lines of what they are used to with other establishments. It would also be helpful to let people know the number of recommended sessions before they purchase.
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Report | 2 years ago
Only 1 person there doing the laser lipo treatments. The person came 1 hour late to the first appointment, cancelled last minute on the second appointment and told me she would contact back to reschedule. It's been about 6 months now and she hasn't rescheduled. If possible I would have gotten this groupon refunded since I was only able to get 1 treatment out of 6, and the business there seems a bit flaky.
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Report | 2 years ago
Not professional
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Report | 2 years ago
Never got any service -- making an appointment was a nightmare & when I finally thought I had one & arrived the service provider was on vacation, literally!! I will never use this brand & will warm everyone I can. This Groupon contract causes me pause & has me questioning Groupon deals outside of meals in general.
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Report | 2 years ago
great!
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Report | 2 years ago
Terrible experience They dont answer the phone ever Text only for appointments and never got a same day response, the response was, when I schedule I will text you an appointment, then weeks would go by I would ask again It was tortorous to get an appointment The only good thing I can say is if and when I did get an appointment via text (like seriously on multiple occations it took 3-5 weeks to get a date) they behaved normal in person, although my my first two sessions were 20 minutes, the rest were 15 when I asked they said that all their sessions are 15-20 min To avoid the text thing right after my appointment I would ask for my next one right away but only one person does appointments and if she isnt the one serving you its back to texts If you are looking to get these done to see an impact im sure you would need to do 1-2 a week, its just not possible with the way this business does scheduling Also the address on their groupon doesnt exist they are actually located in the salon simon in the mall, took a month and groupons help to find that out since they never answer the phone though Save your time and money the price was not worth the headache and I got no results die to scheduling
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From Our Editors

Don't be fooled by the name: Hot Yoga Spa offers a whole lot more than heated yoga classes and soothing massage treatments. They have both of those, to be sure: yoga treatments range from flowing to powerful to kids' programs for ages 3–11, and massage and body treatments include thai, swedish, and sugar and salt scrubs. But they also feature higher-tech services, providing LED facials, dermal fillers and Botox, and laser-lipo and hair removal treatments.

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Hot Yoga Spa--Tyson's Corner

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