From Our Editors
When Gary Lockhart lost his job as an engineering technician, he took a bold step into a new industry: auto detailing. The Washington Business Journal profile of Lockhart and his enterprise, Finish'N Touch Mobile Wash & Detail Service, details his ups and downs, including the decision to move out of his shop and make his business fully mobile. This has allowed him to cater more closely to customer convenience, driving his fully equipped van to driveways and parking lots for fast hand washes or specialty services such as engine cleaning and window-tint removal. Much of his success has depended on word of mouth, with enthusiastic customers singing his praises to coworkers, neighbors, and dogs with learner's permits.