Dutch Bulb Lady

Retail
180 Grand Street, Waterbury, CT 06702 180 Grand Street, Waterbury Directions
+12035563358
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78% of 9 customers recommended

Tips

250
3 Tips
Verified
Report | 2 years ago
Exceptional flowers and impromptu arranging. Parking is difficult.
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Report | 2 years ago
Worst flower delivery service EVER. Advertised delivery to East Hartford online. I researched to make sure this was correct as I am not familiar with the towns in Connecticut. I live in Texas. After purchasing Groupon was advised of extra fee. Ok, that's fine. Paid extra as well to have it delivered on Saturday morning. Saturday night, my Aunt called (as I told her to to expect something for my Grandmother) and advised me that nothing came and that Grandmother sat by her window ALL DAY awaiting her surprise for Mother's Day. Extremely disappointed. I called the flower shop right away. Owner advised a delivery truck broke down. Don't you think a courtesy call should have been made to let the customer know that delivery was delayed? No, got nothing! Then... After many exchanged phone calls and being hung up on, I was told the flowers would be delivered the next day, again first thing in the morning. The flowers were delivered the next day, in the afternoon... DEAD. It was the same wilted flowers the 'allegedly' sat in a broken down truck all day long. Not a fresh bouquet. Horrible! Horrible! Horrible! The pictures my Aunt sent me of the bouquet were awful. Flowers were falling off, leaves were soggy. What was to be a surprise for my Grandmother on Mother's Day was a huge disappointment. I never got my money back for the Groupon. I tried. However, I did dispute with my credit card service the additional charges paid directly to the flower shop and received the refund.
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Verified
Report | 3 years ago
The receivers of the flowers I sent really loved them. The only thing negative was the code on my Groupon did not work. I ended up having to call the vendor and place the order over the phone.
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From Our Editors

In her native Holland, Susan Occhino grew up surrounded by flowers. Her passion for these colorful blooms led her to craft arrangements at a top Holland boutique. Upon moving to America, she opened Dutch Flower Lady, where she imports plants directly from Holland. That means, instead of American flowers, her shop stocks exotic florae such as organic dahlia tubers and narcissus bulbs, which can only grow while facing a mirror. These she creatively assembles into eye-catching, customized arrangements for every type of occasion, from weddings and Mother's Day to Bar Mitzvahs and Valentine's Day.

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Dutch Bulb Lady

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