Big Green House Cleaning & Support Services

Cleaning Service
10300 West Forest Hill Boulevard, Wellington, FL 33414 10300 West Forest Hill Boulevard, Wellington Directions
+15618917813
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45% of 11 customers recommended

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250
11 Tips
Verified
Report | 8 months ago
Do not buy! Paid for 2 cleanings. They did the first one which was fine. Tried to schedule the second one and they told me to text them. Text and called for a month and no one would answer or respond.
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Report | 10 months ago
Cleaning lady came early and did a good job for time hired.
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Report | 11 months ago
I paid for 2 two hour sessions and this lady completed the first session, cashed in my voucher, has yet to return my call for my second cleaning session. Do not buy from or trust them!! And just for the record they do not use green cleaning products at all.
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Report | 11 months ago
Jewelry missing owner ignores my calls and texts and keeps giving me runaround regarding the matter. Company is not licensed bonded or insured. Buyer beware! Reviews on angieslist also mention theft and broken items where company never compensated individuals. You think you are getting cheap cleaning but you end up paying far far more. Groupon needs to remove this vendor.
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Report | a year ago
The service was never completed but the groupon has been cashed in by the service. They haven't showed repeatedly after being scheduled. In its a scam. Do not use this service. Buyer bewar
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Report | a year ago
Very disappointed.... It took several weeks to get an appointment and the day we scheduled 45 min later a no show, no reply to multiple texts.
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Report | a year ago
Making an appointment was very easy. The woman was on time, friendly, clean, amiable, intelligent, American born. I was unhappy to learn, after I bought the 2 two-hour package for $80. that it was considered basic cleaning which is once-over.
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Report | a year ago
She came to the house, went over my concerns and any problem areas and immediately started cleaning. She was respectful of our home and did a great job.
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Report | a year ago
There was no confirmation one day prior to arrival. She arrived only a few minutes late. She left after about 3.25 hours. She did an OK job. She did not engage in any conversation about future work. A very superficial cleaning. And I'm fairly certain that the product Fabuloso is not very green.
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Report | a year ago
Inexperienced staff. Left an hour and a half early for what I paid for. Owner said she would give me a partial refund and never did. Girl who cleaned was very nice but needed too much direction in comparison to other companies who come and I can stay out of their way and they do a lot in the same time this person was supposed to stay for, but said she was not insured to do certain things. She didn't dust even in the bathroom which I was told by owner would be done "top to bottom" - even though I told person who came in specifically I was allergic to dust. Blinds weren't dusted until we asked when she said she ran out of things to do, that she was done. I would not use this company again because the owner should not be sending people like this out on their own. It is their responsibility to hire / train associates properly. I shouldn't have to tell someone what else they can do, although again the girl was super nice and did ask. Although I didn't follow her around and watch her to see what was and wasn't done or I would have had her dust. I need someone I know can do the job right without me watching or checking after they have left. Who can look around and just know to dust the top of shampoo bottles sitting on the counter that have dust on them .. That should not be something needed to be pointed out.
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From Our Editors

What services does your business offer and what makes your business stand out from the competition? We make sure that we go over exactly what you want cleaned and how you want it done.

What do you love most about your job? The clients I meet.

What is the best reaction you've ever gotten from a customer? "They love the extra we do to make sure that they are satisfied."

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Big Green House Cleaning & Support Services

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