Absolutely love British swim school! The instructors are really nice and professional.
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Report|3 months ago
Its a very small facility; kids can't even swim or learn any momevements when its so crowded, simply not enough space! The teacher my son was assigned to, looks like 16 years old. He is constantly talking to another female teacher, laughing during the class. I feel like we are wasting time. The lady up front ( the one is there M-F) is very mean. When I spoke with her over the phone for the 1st time, she suggested some available times for the level we thought would be apropriate for my son. I agreed to those times, but she asked to come for a try out of one level below, which was at a very inconvenient time for me. I went there under impression that it will be just for the 1st time, but after the class she said I must stick with this schedule because " I am groupon customer". She basically made me feel that I am the last priority customer since I am not paying a full price for the classes. I tried talking to her two more times after that but she still refused to change the time for my son's practice. I can't wait when the 12 sessions I bought are over! I would never recommend it to anyone!