Its Service And Support

94 Janet Street, West Springfield, MA 01089 94 Janet Street, West Springfield Directions
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From Our Editors

What services does your business offer and what makes your business stand out from the competition?
ITS Service & Support is independently owned and has a lower overhead then the big box stores.

What was the inspiration to start or run this business?
I have been fixing computers since windows 98 was around. I finally obtained my A+ certification in 2009 and have been helping people ever since.

What do you love most about your job?
I love meeting new people and helping them with their computer related issues. I love leaving a job feeling that the customer is very happy with the work performed.

What is the best reaction you've ever gotten from a customer?
The best feedback is when they call again for repeat work or give out referrals. When i get more work as a result of a job that went real well, then i consider that a win.

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