CosmopoliTAN Cleveland

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28719 Center Ridge Road, Westlake, OH 44145 28719 Center Ridge Road, Westlake Directions
+14408358799
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88% of 17 customers recommended

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250
8 Tips
Verified
Report | 5 years ago
They did not answer the phone and a i called many times, so I could set up an appointment. Finally I just went there and told them....they were very nice though and indicated that Groupon should have notified me that they were walk in...
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Report | 5 years ago
I feel that the owner is very unprofessional. It is impossible to get ahold of someone when calling in during open hours. When I first received my groupon, I called in to "schedule an appointment" as the voice mail stated. I left a message and called back later when noone had returned my call. Again, no answer. I finally just drove there to talk to someone face to face. She said that she had called me back and left a message, but I hadn't received a missed call OR a message, and when I got there it was empty. Twice she told me that I couldn't just go into the Red Light Therapy because she had someone scheduled at that time, so I just tanned instead. Both times I finished tanning and still the people "scheduled" hadn't come in. I feel that she was just trying to make me think that it's a busy place though it is ALWAYS empty when I drop in. I live less than 5 minutes away from CosmopoliTAN and when I am finished with my groupon special I will go back to my regular tanning place 20 minutes away- Fun in the Sun, where they are professional, clean and always answer their phone!
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Report | 5 years ago
very friendly
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Report | 5 years ago
What a nice clean salon with friendly help and a pleasant atmosphere.
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Report | 5 years ago
Had first visit last Friday (I Have 5 more sessions). So far I like it. Nice place!
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Report | 5 years ago
The owner, Melody, was very customer oriented and I enjoyed our interaction. The shop is immaculate and I made the right decision to buy the Groupon.
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Report | 5 years ago
Very nice and professional!
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Report | 5 years ago
very friendly, explains in detail
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CosmopoliTAN Cleveland

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