Viva Massage

Day Spa
1240 Old Lancaster Pike, Hockessin, DE 19707 1240 Old Lancaster Pike, Hockessin Directions
+13024501044
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81% of 274 customers recommended

At Viva Massage in Hockessin, DE you can escape into a world of comfort and relaxation with one of the many spa treatments. Treat yourself to a relaxing massage and attend to both your mental and physical needs.

Tips

250
86 Tips
Verified
Report | 3 years ago
It is a total rip off. Had the first massage, scheduled the second. They sent an email confirming then canceling. Only answer machine and no call backs. Received only 1 if 3
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Report | 4 years ago
Getting the initial appointment was problematic in that there were initially no replies to my calls. It took a long time to hear from them even though I phoned and emailed. They have been very responsive since, and I have no concern about this problem in the future. The only deterrent to my continuing after the coupons run out is the cost, much more than the $60 I was accustomed to paying in ME.
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Report | 4 years ago
I began trying to make an appointment in August, they weren't able to take me until October 15th. No one answered the phone and no one returned any of my phone messages. I was only able to make the appointment via e-mail and that also took time to get a response to. I was lost trying to find the location, it is very difficult to locate as it's back off of the road and the address is a 5500 block while the block number at the entrance of the property was a 5700 block. Again, no one answered the phone when I called for assistance. I was late by 10 minutes because of this, ( I allowed myself 30 minutes for what should have been a 15 minute drive) and my massage was shortened by 15 minutes.
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Report | 4 years ago
It was very difficult to schedule my appointment. I was sore directly after my massage, which can be normal, but when I find multiple bruises on my back after getting home it was very upsetting especially after asking the massage therapist to go a bit lighter a couple times during my massage. Needless to say I will never return for another massage. I am grateful this was not t first massage otherwise I would probably be scared to ever get another one anywhere. I have never been bruised by a massage therapist before and I am very upset and appalled was this time.
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Report | 4 years ago
It's hard to get a hold of someone on the phone and when I left a message they did not respond quickly and I was calling for directions.
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Report | 4 years ago
Really enjoyed the massage
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Report | 4 years ago
Therapist is good, scheduling lacks and use caution when purchasing a groupon to read the fine print!
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Verified
Report | 4 years ago
very difficult to make appointments
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Report | 4 years ago
There is just not such a good or welcoming feeling when you walk in. I did not feel like staying. There is nothing inviting about the place and the therapists are weird. Did not create a vibe of "serenity" for me.
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Verified
Report | 4 years ago
Better means of communication.
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From Our Editors

Whenever they mend a set of muscles, the therapists at Serenity Massage & Body Work draw upon years of extensive certification trials and training hours. It's that same dedication to their craft that helped them master massage techniques ranging from gliding Swedish strokes to targeted deep tissue pressure. They deploy these moves during individual sessions, helping clients reap benefits ranging from stress relief and reduced pain to lower blood pressure and better range of motion. In addition to their solo services, team members also double up for signature "four hands" sessions, and help couples steal romantic moments during side-by-side couples massages.

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Viva Massage

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