Unique Therapies

Spa
928 Erie Street East, Windsor, ON N9A 3Y9 928 Erie Street East, Windsor Directions
+15192583030
Be the first to recommend this place!
44% of 99 customers recommended

Spend your well-needed day off at Unique Therapies, a relaxing day spa in Windsor, ON. At Unique Therapies in Windsor, a wide selection of hair removal services are offered for guests, including laser hair removal.

Tips

250
42 Tips
Verified
Report | 5 years ago
I called the Unique Therapies 2 weeks ahend to book the reservation of using this groupon (pedi+mani+facial), and added extra massage to it. The lady asked my groupon number when I made the reservation. This is the first time they asked you the number in the reservation. I used it last week. 1st, they are not friendly to Groupon users. They treated like they do me a big favour by letting me use groupon. They already redeemed my groupon before I used it. If they really think Groupon doesnot work for them, why donot they tell me early when I book my appointment? and why you redeem it before I get my service? 2nd. I added 1 hour massage to that. In the phone, they told me it is 45 dollars, but at store, the lady, named Mona told me it is 60 dollars, and she claimed the price changed. But their brochure there it is still 45 dollars and she cannot find a so called new brochure to show the 60 rate. 3. Obviously, the Unique Therapies did not provide hygiene or cleaning to their towels, foot bathing baskets. Not to mention their lack of professionalism. If they donot redeem my groupon first, I will not get service there. I will definitely never go to Unique Therapies. Further, it strongly discourage me to use any spa/massage services linked by Groupon in the future.
Was this helpful?
Verified
Report | 5 years ago
customer service needs to be improved in certain areas and needs to be more organized when it comes to appointments and making sure the client doesnt get confused and then blamed for showing up the wrong day.
Was this helpful?
Verified
Report | 5 years ago
worst experience of my life!
Was this helpful?
Verified
Report | 5 years ago
It felt very rushed and not relaxing at all. There wasn't even a hand massage. I could have just done my nails if i wanted. I was ushered out before i even got my facial. I don't mind kids at work and i know it happens, but maybe having them in a seperate spot would be best so thry are not interrupting all the time.
Was this helpful?
Verified
Report | 5 years ago
The place is not very clean. I felt the service I received was not the best quality, and hope this is not because I purchased a groupon. Washroom facilities were discusting.
Was this helpful?
Verified
Report | 5 years ago
The place is dirty and the tools do not look sanitized.
Was this helpful?
Verified
Report | 5 years ago
receptionist not friendly - does not have good customer skills, was rude from beginning and did not take time to answer questions
Was this helpful?
Verified
Report | 5 years ago
Had a wonderful 1st experience with laser ! LOVE IT !
Was this helpful?
Verified
Report | 5 years ago
KInd and friendly staff.
Was this helpful?
Verified
Report | 5 years ago
The staff is very nice and welcoming.
Was this helpful?

From Our Editors

Book your next day spa appointment at Windsor's Unique Therapies and enjoy a day filled with pampering beauty treatments. Get healthy, gorgeous skin when you take advantage of a skin care treatment from this spa, such as a steam bath. Stop tweezing when Unique Therapies can get rid of your hairs with greater convenience. Make room this weekend for a visit to Unique Therapies, where you'll feel beautiful from head to toe.

Explore Nearby
Unique Therapies

Groupon has verified that the customer actually visited Unique Therapies.