Preferred Restoration

Handyman
7 Top View Court, Woodlawn, MD 21244 7 Top View Court, Woodlawn Directions
+18009207706
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50% of 92 customers recommended

Preferred Restoration in Woodlawn has what you need! Update your floor to match the rest of your room's style by utilizing the flooring service by Preferred Restoration.

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250
57 Tips
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Report | 4 months ago
terrible
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Report | 3 years ago
I was ask to pay $25.00 (Cash only) to cover tax and gratudity as the person left my home. Really after my appoitment was scheduled between 10 - 2..I called at 2:00 and was told they were running late SO WHY didn't they call me. Showed up at 2:30 Did not move a single piece of furniture and the person was alone. I paid the $25.oo but will never use your service again. and will not recommend to anyone
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Report | 3 years ago
I was not pleased with them at all. They charged me a $20 trip charge which was not stated on the groupon. Secondly, I was not aware of the fact that they steam cleaned, as as such no shampoing or cleaning products were used. Therefore, the carpet was poorly cleaned. There was no spot cleaning or anything. I truly was not pleased with the services that was provided. I would not recommend them to my worst enemy!
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Report | 3 years ago
The service technician, Andre Smith was very professional and cleaned the carpets thoroughly. We were extremely satisfied with the results. I will recommend this company to anyone who needs floor care!
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Report | 3 years ago
Very professional, knowledgeable and timely. Andre did a fabulous job and the results were amazing for my 19 year old carpet. I will use Preferred Restoration again in the future.
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Report | 3 years ago
Learn to say YES as a service.
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Report | 3 years ago
arrived on time, did work as they stated, and completed work quickly
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Report | 3 years ago
They had quick and courteous service.
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Report | 3 years ago
Workmen were polite and explained their work procedure very clearly. Stated how long the work would take at the beginning and were on target with that estimate. Worked efficiently with no wasted time.
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Report | 3 years ago
I have purchased numerous deals from Groupon prior to this purchase and have always been very satisfied. However, after this purchase, I will obviously need to be more selective in my choices. The service I received from Preferred Restoration was as bad as it can get. Preferred Restoration is an organization that utilizes “bait and switch tactics “to the maximum. My Groupon deal was purchased for $50. Upon arriving on site and performing an initial inspection, I was informed that my carpet required $250 worth of cost items. Be aware that I own a high quality carpet steamer and I clean the carpet every 4 to 5 months. The carpets were cleaned 3 months prior to Preferred Restorations visit. My wife and I are seniors with no children there has never been anyone else who lived in the house since the carpets were purchased other than me and my wife. The carpets were clean and in excellent condition prior to this service. No stains, no dirty areas. All furniture was removed from all rooms other than 3 pieces in the living room. I was informed that it would cost $20 for moving these 3 pieces. I told the serviceman that I would move the pieces let him clean in back of them and that I would place them back without him needing to do anything. It took me 15 seconds to slide a couch away from the wall. After I moved the couch away from the wall, the service person said that he would not clean the area behind the couch if I moved it because it was against “company policy” What a joke. I begrudgingly agreed to $ 110 for extra services knowing I was being ripped out. I was told that my carpet, which is Berber, required booster high grade cleaning, the extra services basically included walking around with a spray bottle spraying certain areas which took all of 10 minutes to complete and moving the 3 pieces of furniture. The entire service for all 5 rooms took about 48 minutes. The “high clean spray” was barely on the carpet before it was cleaned up with the carpet cleaning equipment. After the cleaning was completed, the carpets were no cleaner than when I do them myself. It was 11am when the service was completed. The serviceman informed me that he had 6 more jobs to do that day. With 6 jobs to do plus the travel time required to do them, I can understand why the serviceman appeared to be in a big hurry. I would strongly recommend that anyone looking for carpet cleaning avoid preferred restoration at all costs. I am a member of AngiesList and I utilize various on line sites and forums. I will be utilizing them to inform the public to avoid this organization. I am also very disappointed that Groupon would promote services from such a “Bait and Switch” type organization.
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From Our Editors

Preferred Restoration reinvigorates flagging floor coverings with steam cleaning and restoration services designed to prolong the life of household carpeting. Bonded and insured technicians suss out unwanted smells and blemishes and revivify the underfoot hues of fading carpets with factory-style dye jobs rather than replace them. Staffers repair tears and water damage, eviscerate bleach stains, rid textiles of pet scents, and work to scrub and restore upholstery, tile, grout, and leather, helping to beautify homes and offices without disrupting their customers' daily activities, such as staring at the carpet for hours on end.

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