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About this business
From Our Editors
The cobblesmiths of Factotum––owned by a third-generation shoe mender with more than 40 years of experience—revive worn-down footwear and cherished accessories with expert leather craftsmanship. Specializing in high-end-shoe repairs, Factotum's nimble staff carefully reattaches new rubber heels to the tarnished spikes of women's stilettos ($20/pair) or flat panels of men's shoes ($30/pair). Fashion accouterments that have been battered and bruised throughout the years can return to tip-top shape thanks to Factotum's detailed accessory repairs. The leather experts can outfit jackets and luggage with new zippers ($35) or restitch unraveling handbags ($25) to keep backup handbags from falling out. Factotum provides pro footwear care to both luxury and casual brands, including Gucci, Prada, Aerosole, and Doc Martens, and lends repair services to various department stores and boutiques, such as Nieman Marcus.