Eleven West Salon & Spa

Nail Salon
11 West Michigan Avenue, Ypsilanti, MI 48197 11 West Michigan Avenue, Ypsilanti Directions
Today 9:00 AM - 5:00 PM Open All Hours
+17344853150
Be the first to recommend this place!
85% of 95 customers recommended

When you need a color correction or a quick trim, the stylists at Eleven West Salon & Spa in Ypsilanti, MI are ready to assist you. Soothe your body and your mind with a relaxing and replenishing massage, such as hot stone, deep tissue, and Swedi...

About this Business

  • Hours
    Sun-Mon
    Closed
    Tue
    9:00 AM - 5:00 PM
    Wed
    12:00 PM - 8:00 PM
    Thu
    10:00 AM - 8:00 PM
    Fri
    9:00 AM - 5:00 PM
    Sat
    9:00 AM - 4:00 PM

Tips

250
35 Tips
Verified
Report | 3 years ago
Thank so much for a good experience, even when I called to ask silly questions. I really appreciated it! thank you!!
Was this helpful?
Verified
Report | 4 years ago
Very nice experience!! All the ladies were very attentive and pleasant
Was this helpful?
Verified
Report | 4 years ago
This is a great salon. Lovely inside with a talented staff.
Was this helpful?
Verified
Report | 4 years ago
The salon building looks old and nice.
Was this helpful?
Verified
Report | 4 years ago
Very low service standard and extreme lousy customer service.
Was this helpful?
Verified
Report | 4 years ago
Nice, clean environment. Friendly, professional staff.
Was this helpful?
Verified
Report | 4 years ago
The massage was terrible. Jordan did not follow requests. It was too soft and not focused on the areas I asked for. Even after asking for a harder massage and for her to work on a specific area multilple times no improvements to the massage occurred.
Was this helpful?
Verified
Report | 4 years ago
Amazing!!!
Was this helpful?
Verified
Report | 4 years ago
Marlo and Ashley were great and I will recommend their services to my family and friends.
Was this helpful?
Verified
Report | 4 years ago
The scheduling policy is a bit extreme. You can't reschedule with more than 24 hour notice?!? I wanted to change my appointment because I had an opportunity to work. I called more than 24 hours in advance to change and the receptionist told me it was not possible to reschedule or my groupon is no good. I thought the point of a groupon was to try to get new clients, who want to return to your establishment?!?! The receptionist blamed groupon stating it was their policy?!? Just tell me the truth. Also my one of my shellac nails chipped the very next day. I have had a lot of shellac manicures and that has never happened before! Also, 2 employees sat next to me while I was getting my manicure and did their own nails and gossiped. Not very professional.
Was this helpful?

From Our Editors

The styling crew at Eleven West Salon & Spa—winner of two Best Hair Color awards from Click On Detroit—beautifies clients with advanced haircare skills kept sharp by ongoing education. Tucked away in the historic downtown Ainsworth Flour Mill building, the beauty haven couples homey accents, such as 200-year-old wooden beams, with modern amenities including a complimentary WiFi bar and free locally roasted coffee. Tan armrests sprout like wooden beanstalks from black haircutting chairs in the salon area, where three levels of stylists refresh manes with cuts and colors founded on haircare products such as Biolage. Clients indulging in spa treatments can peruse the generous list of massages, facials, and waxing services, or sidle up to a contemporary nail station where techs wait to outfit fingers and toes with OPI polish and miniature laser pointers during classic manis and Shellac pedis.

Explore Nearby
Eleven West Salon & Spa

Sun-Mon
Closed
Tue
9:00 AM - 5:00 PM
Wed
12:00 PM - 8:00 PM
Thu
10:00 AM - 8:00 PM
Fri
9:00 AM - 5:00 PM
Sat
9:00 AM - 4:00 PM
Groupon has verified that the customer actually visited Eleven West Salon & Spa.
Grouber