Report | 5 years ago
I spoke to Chase twice and someone else once and all three times told them I had purchased the option that included props; however, when they showed up to the party, they had no props. I tried calling the phone number I had for them, but got no response so I left a message. The two gentlemen who came to setup and run the photo booth were very nice and one of them went to the store to buy props. It put us about one hour behind. We really liked the two men who ran the photo booth. They were very nice and very helpful to the girls at the party and my unhappiness is no fault of theirs. They did tell me I would be receiving a CD of all the pictures that were taken that night, but I never received one, which was another disappointment. Once the props arrived, the girls at my daughter's birthday party had a very good time, but the props are what made it fun. Showing up without props just created too much stress for me.
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