Get Online Therapy When You Need It With BetterHelp

By: Carolyn Fitchard

BetterHelp Online Therapy

May is Mental Health Awareness Month, and it’s the perfect time to take stock of your quality of life. If stress, anxiety, or other issues are impacting your mental health, you can get the support you need with BetterHelp, the world’s largest therapy platform. BetterHelp connects you with licensed therapists for weekly one-on-one sessions via your computer, tablet, or smartphone. The system is convenient and easy to use, and you can cancel your subscription at any time. Best yet, it’s super affordable, with plans ranging from $60–$90/week.

Want to learn more? Read on for everything you need to know about BetterHelp’s online therapy platform. 

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What Is BetterHelp?

BetterHelp is an online therapy platform that connects individuals, couples, and teens with licensed therapists to address a range of issues. Sessions can be performed through secure messaging, live chats, phone sessions, or video sessions—however you feel most comfortable communicating with your therapist.

Subscription plans range between $60–$90/week depending on your location, preferences, and therapist availability, and you can pay monthly with PayPal or a credit card. Plus, you can cancel at any time. You’ll also have the ability to switch therapists to find the best fit for you.

Here are a few issues that therapists can address:

  • Stress
  • Anxiety
  • Relationships
  • Parenting
  • Depression
  • Addiction
  • Eating 
  • Sleeping
  • Grief
  • Trauma
  • Anger
  • Family conflicts

Types of Therapy


Individuals are matched with licensed, accredited therapists in a safe and private online environment. 


Couples are paired with a licensed marriage and family therapist (LMFT) through, a site operated by BetterHelp.


Parents and guardians can match their teens with licensed therapists through, a site operated by BetterHelp.

How to Get Started

It’s easy to get started! Simply select the type of therapy you’re seeking (individual, couples, or teens), and follow the prompts to input your gender, age, communication preferences, and types of issues you’d like to address. From there, BetterHelp will pair you with a licensed therapist who best matches your needs. This process can take anywhere from a few hours to a few days depending on therapist availability. Your subscription period won’t start until you’re matched with a therapist.

There are four ways to communicate with your therapist:

  • Messaging: You’ll have your own dedicated “room” to exchange private and secure messages with your therapist 24/7 without the need for scheduling. You can write about yourself and ask questions, and your therapist will respond with insights, guidance, and their own questions. You’ll get a notification email whenever your therapist sends you a message.
  • Live chats: You’ll schedule a time with your therapist to have a text conversation in real-time. Log into your account at the scheduled time to start the live chat.
  • Live video sessions: You’ll schedule a time with your therapist for a virtual face-to-face session, similar to Skype. Log into your therapy room at the scheduled time to start the live video. 
  • Live phone sessions: You’ll schedule a time with your therapist to speak over the phone. At the scheduled time, log into your therapy room and enter your phone number. The system will then call your number and connect you with your therapist. Your phone number will remain private.

Is Online Therapy Right For You?

BetterHelp is ideal for busy adults and teens who want affordable and convenient access to professional therapy. In some cases, it may not be a substitute for traditional, face-to-face therapy, such as for those experiencing an urgent crisis, those required to undergo therapy by court order, and minors. BetterHelp providers are unable to make any official diagnosis or prescribe medication. Additionally, you must have a reliable internet connection to participate in online therapy. 

This post was sponsored by BetterHelp, but all research and opinions are completed by the Groupon Coupons team.