By: Mary Elizabeth Hammond
When travel plans change it’s important to know your options, which is where getting in touch with customer service can come in handy. Travelocity’s customer service is pretty easy to use, whether by phone or online, and they can help you with everything from booking your trip to canceling or rescheduling it. Groupon Coupons has everything you need to know about contacting Travelocity customer service.
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The Travelocity customer service page is loaded with helpful articles to answer your burning questions. Click on any of these topics and a drop-down will appear with step-by-step instructions on how to complete the task. Here are a few of the most popular topics:
By Online Chat:
Travelocity has refundable bookings and non-refundable bookings, so their cancellation policy varies based on which type you booked. A good rule of thumb: select ‘free cancellation’ in your search filter when booking a trip so you only see options that give you flexibility should your plans change. To cancel a booking, go to My Trips and click “Manage Booking”, then click “Cancel Booking” (if available). Find more info on Travelocity’s cancellation and refund policy here.
Save on your next Travelocity booking with these tips from our Travelocity Savings Guide.