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How to Use Viator Reviews to Book With Confidence

By: Abby Ruffier

Viator Customer ReviewsReady for your next vacation? You can make it even more memorable by booking unique experiences with Viator. They have things to do in thousands of cities all over the world, with flexible booking and cancellation policies that won’t leave you locked in should your plans change. Sound too good to be true? You can use the reviews section to uncover whether the trips are worth the hype. Groupon Coupons has everything you need to know to book with confidence, including how to save on your next outing with our collection of Viator coupons

What is Viator? 

Viator, a TripAdvisor company, is an online marketplace for tours, activities, and attractions in over 2,000 popular destinations. You won’t be able to book your flight or hotel with Viator, but you will be able to enrich your trip and immerse yourself in another culture with cooking classes, dance lessons, and museum tours. Many of these activities have now gone virtual, so you can even tour famous sights from the comfort of your own home. 

Is Viator Legit?

Like TripAdvisor, Viator has millions of reviews from travelers that will give you a more complete look at what an experience is like. You can sort activities by ratings (1–5 stars) to filter out unpopular choices and only see the best of the best. Viator’s reviews can help you find out:

  • Safety measures
  • Tipping policies
  • COVID-19 protocols
  • Whether it’s good for kids
  • How knowledgeable tour guides are
  • Proper attire
  • Cleanliness
  • And much, much more.

Here’s a review about a Loire Valley Day Trip from Paris, France, which gives travelers a sense of what the coach is like and what to expect from the tour: 

Viator Booking Review

Other Reasons to Book with Viator

  • Flexibility: You can cancel most activities within 24 hours for a full refund. Either filter trips by ‘free cancellation,’ or check the cancellation terms on the activity page. You can also ‘Reserve Now and Pay Later’ to secure a spot while you work out your travel plans. You’ll then pay for your activity anywhere from 2–9 days before departure.
  • 24/7 Customer Service: Viator’s customer service representatives can help you change your plans day or night. Find out more about contacting them here.

Viator Fun Travel Tours

Fun Travel Tours on Viator