A Chat with 1st Response Heating & Air Conditioning Inc.
What services does your business offer and what makes your business stand out from the competition?
Priority Service, Qualified Trained Technicians, Most Competitive pricing in the Industry!
What was the inspiration to start or run this business?
Our business started in Florida. With very hot and humid summers, and some not so cold winters, Chicago fit the bill to give a balance to our company. A business that sets itself apart from the rest in Florida, needed another great place to call home as well, and we picked Chicago, IL.
What do you love most about your job?
Hearing our customers call at night or weekends, getting a call back from us within minutes, and saying WOW I called 3 other companies and no one has called back still. When we show up just as fast, seeing the their comfort with being put as that priority, is what built our reputation for service.
What is the best reaction you've ever gotten from a customer?
One of our customers in Florida called at almost 915 at night. We called back, told them we would be out within an hour, and we were. The repair took less than an hour, their tenants were happy, and they were speechless. At the promptness, the repair cost, and priority.