A Chat with 1st Response Plumbing Services
What services does your business offer and what makes your business stand out from the competition? Yearly plumbing maintenance contracts include no service fee for emergency calls. No "after hours" charges, free estimates, guaranteed price matching. We will meet and beat any estimate. Flat rate up front pricing. No worries warranties.
What was the inspiration to start or run this business? _I worked for bigger companies and the pricing was unfair. These companies don't care because they know you the customer needs plumbing. I love offering the same quality for less then half the price and with more concern. _
What do you love most about your job? I love being able to help a customer in a pinch, and I do this with fair pricing. The reward of a single mother working two jobs that hugs me for my workmanship and integrity in mostly due to my honest pricing is one of the greatest rewards
What is the best reaction you've ever gotten from a customer? I once had a customer cry on my shoulder, because her husband just passed away. Ironically from a car wreck. I say ironic because my fiance, my son's mother passed away the same way. I was able to set up a payment plan for her water heater while also discounting the work so she could cover her bills.