Loved that they honored the Groupon and had me in and out within 30 minutes 🙂

This was a bait and switch deal. Bought a coupon for $43 (great deal - right for a four wheel alignment) and then we I get there they tell me that for premium cars there’s an uncharge to $80 bucks. So I had to pay the difference. This was not in the fine print but just something they made up on the spot. Buyers be careful. Smh!! Want be back.

About 5-10 mins, and they had me out the lobby and back in my car, awesome staff.

We all must show grace to one another!!! My experience with 24 Express Alignment has been great! I called on the Saturday before 4th of July 2022 to let them know I had a Groupon for the alignment service. Luis let me know that they service Groupons on Mon-Fri only although they are open 24 hours. Pulled up Tues July 5th, Let Luis know that after I purchased my Groupon, I saw that some bad reviews had been posted. Suggested he just do the alignment and nothing more. He did as I asked and I went on my way. I noticed things were not quite right so I didn't want to jump to the wrong conclusion so I went to have the tires balanced and then came back to see Luis. We test drove my car and he knew what the problem was and showed me what and why things were not still perfect after the alignment. I understood and now we can resolve the problem with the lower control arms. The point I am making is that sometimes we prematurely judge a situation based on other peoples complaints, that may or not be credible, and although I wanted to make sure that the only work I needed was the work that I was told that I needed was because of the bad reviews AND as it turned out, Luis only did what I asked and allowed me to see that more work was needed by experiencing the other problem for myself. I really do appreciate that and know I feel comfortable knowing for sure what else needs to be done AND the alignment he already did has a 30 warranty. Now, I know Luis knows his work and can carry out that work perfectly on my car and he has gained a repeat customer who will bring more and refer to him more customers!!! Let's show more grace to the small business man and woman who are also our brothers and sisters!!!

They fixed my tire and had to cut a nut off, told me I would be good with 3 and my tire came off while I was driving on a freeway and because I paid cash, I didn’t have a receipt, terrible experience. And they over charge !!!