A Chat with A Majestic Touch LLC
What services does your business offer and what makes your business stand out from the competition?
We do not hire subcontractors to do our work like most other companies. Therefore, we take the time necessary to complete the job to the full satisfaction of our clients. That alone is a tremendous value, and one we do not compromise on!
What was the inspiration to start or run this business?
We wanted to provide a service that is a “win, win” situation for both parties. We do everything within our means to create and maintain a great relationship with our clients. When we do that, our clients win and we win.
What do you love most about your job?
Seeing the expressions on the faces of our clients when we take a floor covering (carpet, tile & grout, travertine, marble, hardwood, etc.), that they see no hope for, and do a complete restoration.
What is the best reaction you’ve ever gotten from a customer?
The owner of a very popular 5-star restaurant located in the Mid-Cities was budgeting to replace the carpet in the main dining room. I offered to do a free demo area to show him the “correct” results he should expect. Two nights later I cleaned 2,400-square-feet and continue to do so every three months.