Year of Basic or Family Roadside Protection at Access Roadside Assistance (51% Off)

Access Roadside Assistance

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Customer Reviews


24 Ratings

100% Verified Reviews
All reviews are from people who have redeemed deals with this merchant.

ED

Elaine D. · 2 reviews HELPFUL REVIEWER
· Reviewed June 25, 2017
I was charged $92 for a tow because the tow truck driver insisted on trying to boost the battery before agreeing to tow it. This wasn't my fault and I explained the whole situation to the Access company manager, who basically told me too. bad for you. Left me wondering if the towing company and Access owner had their own arrangement to make extra money on the side. The Access company gets a 3 because one of their employees added a few months into my membership for partial compensation. Elaine Doyle
Merchant replied
View Comment +
Hello Elaine, We are sorry that you still feel dissatisfied with the service. We have no agreements with towing companies to charge extra fees. most of the agreements we do have are for lower costs for our clients if they require services outside their memberships. I was the person who took the call and thought we came to a resolution for the situation. With each membership clients receive one service per 24 hours (which is clearly stated in your policy book) The service you received was a battery boost and then a subsequent tow. I believe the original problem was you were unsure of the problem with the vehicle was, as your husband was with the vehicle and you were at home calling it in. You had said you think it might need a battery boost but were unsure. The tow truck driver took this as it must have a battery boost. We did attempt to work with the towing company and they were unwilling to budge and charged for 2 services. One being billed to us and one being billed to you. We do try to resolve all situations with our clients and unfortunately some times our hands are tied. Kat
Merchant replied · August 15, 2017

BT

Brenda T. · 17 reviews TOP REVIEWER HELPFUL REVIEWER
Reviewed December 28, 2015
The only thing I would add is the Customer Service reps for the website would say they would call back and did not on several occasions concerning the added discounts available. Eg. Discounts on rentals hotels etc.

What You'll Get


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The Fine Print


Promotional value expires 120 days after purchase. Amount paid never expires. Limit 1 per person. Valid only for option purchased. Membership expires 1 year from delivery date. New members only, not valid for renewals. Not valid until welcome package has been received via Canada Post. Allow up to 30 days for delivery. Access Roadside does not provide services or towing to any vehicle model year 1995 or older. Family plan members must reside at same household. Not valid for commercial vehicles. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.

About Access Roadside Assistance


Access Roadside Assistance gives motorists an added layer of security, dispatching prequalified roadside-assistance providers 24/7 across all of Canada and the United States. Membership in the company's basic roadside-assistance program covers cars and trucks with up to a half-ton payload, providing members up to three toll-free emergency roadside-assistance calls and one tow to the closest garage (up to 7.5 kilometres from the point of breakdown). On top of all the benefits of the basic plan, family-membership plans tack on a second membership; extra memberships are available for an additional charge. Additionally, stranded motorists who belong to the family plan enjoy access to two tows to the closest garage (for distances up to 140 kilometres). Access Roadside Assistance also protects motorcyclists and assists RV pilots with emergency waste-tank evacuations, towing, and cab-fare reimbursements. Extra services for members include battery boosts, locksmith and lockout assistance, and fuel delivery (cost of fuel is extra for basic-plan holders), all performed by vetted contractors distinguished by years of experience and oil-stained superhero capes.

By purchasing this deal you'll unlock points which can be spent on discounts and rewards. Every 5,000 points can be redeemed for $5 Off your next purchase.