A Chat with Aire Serv of Fairfield
What services does your business offer and what makes your business stand out from the competition?
We Deliver a World Class Experience! Our vans are clearly marked. Our dispatcher calls the customer when our technician is in route and a picture of the technician is emailed to the customer. Our technicians go through an extensive background check and drug testing. Our technicians wear badges.
What was the inspiration to start or run this business?
People don't care how much we know until they know how much we care. Every customer's individual needs are important to us at Aire Serv. Our focus of providing heating and air conditioning services combined with world class personnel have made us the first choice of residential customers.
What do you love most about your job?
At Aire Serv, we live by a code of values: Respect, Integrity, Customer Focus, and having fun in the process!
What is the best reaction you've ever gotten from a customer?
There's been so many over the years, its hard to pin it to one, but the the reaction I love the most is when a customer realizes that we are truly looking out for their best interest, not ours, offering honest options to exceed there expectations.