Angie's List helps consumers find high-quality contractors, doctors, mechanics, veterinarians, and other professionals by collecting reviews from the people who have hired them in the past. More than two million members nationwide grade experiences on a scale from A to F, with optional marker-drawn smiley faces awarded for especially outstanding achievements. By forbidding anonymous reviews, allowing companies to respond to customers' posts, and screening each submission for red flags, the location-specific site ensures its members a transparent and balanced information resource.

Perks such as a mobile app, complaint resolution, and live call-center support (available six days a week) keep service providers safeguarded and consumers in the know. Additionally, the included weekly Angie's List digital magazine provides helpful tips to readers, with articles covering topics such as in-home etiquette for visiting contractors and the key differences between doctors and mad scientists.