A Chat with Arrow Pest Control
What services does your business offer and what makes your business stand out from the competition?
We provide a higher level of service that we spend 40 minutes to a hour to taken care of your concern. We are a family owned and operated company that has been been built by referrals, as we still count on them today. We still have most of our first customers, and you know we care about you.
What was the inspiration to start or run this business?
I worked for a large company that said they care about the customers. They want to pressure the techs to do 18-26 services a day. We do 8-10 a day. When you feel you need to spend time and take care of your customers because they become the same as family. I get up looking forward to work.
What do you love most about your job?
Customers and taking care of their concerns, or allowing them to enjoy home and not want to move because of scorpions. The best one is my customer had 11 companies try to kill ants in kitchen until me, yes I still do her service today, and now her sons house after 17 years. That is the reason I care
What is the best reaction you've ever gotten from a customer?
We had 2 customers at bunco talking about bug problems 1 was mine and the other was my stepdad that works with me. They were arguing who had the best bug guy. They said mine no mine, who do you have Arrow me too, I have Steve you Danny. I said don't worry I trained him.