A Chat with Arrows Electronics
What services does your business offer and what makes your business stand out from the competition?
Unlike other cell phone repair companies, we come to you on your time frame and work within your schedule to fix your mobile electronics, and we’ll honor our competitors’ deals. We will actually give you an additional $10 off the repair if you can find a cheaper repair.
What was the inspiration to start or run this business?
We were inspired by our passion for electronics and all the ins and outs of them and what makes them tick. We were tired of seeing consumers paying outrageous amounts of money for repair when half the parts don’t even cost half what these businesses are charging.
What do you love most about your job?
We love to hear the funny stories behind how phones get broken, and we love to see the smiles on customers’ faces when we give their device back to them good as new.
What is the best reaction you’ve ever gotten from a customer?
The best feedback I’ve ever gotten was from an eBay sale. The guy said I had given him the best customer service experience he had ever had, and that he would definitely refer me and do business with me again.