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Aspen Air - Minneapolis / St Paul

Duct Cleaning and HVAC Tune-Up Packages from Aspen Air (Up to 84% Off). Five Options Available.

The Fine Print

  • Expires Aug 21st, 2013.
  • Limit 1 per person, may buy 3 additional as gifts. Limit 1 per visit. Valid only for option purchased. Appointment required. Must use promotional value in 1 visit. Valid only within 40mi of Minneapolis/St. Paul. Valid only for one system. Valid only for one owner-occupied single family home.

Questions and Answers 27 questions

Commonly Asked Questions

Q:

Is there a maximum for vents or square footage for your duct cleaning?

Christine F.  asked on  Apr 21, 2013

A:

Thank you for inquiring about our Groupon offer. All of our duct cleaning services always include cleaning one entire duct system, meaning all of the ductwork and vents going to and from a single furnace. We never charge by the number of vents or size of the home, and we never have any hidden fees.

Aspen A.  from  Merchant  replied on  Apr 22, 2013

More Questions and Answers

Q:

What does a basic duct cleaning mean? House was vacant for awhile and we have mouse droppings in cold air returns? Do you service Roseville, MN area?

Roger F.  asked on  Apr 25, 2013

A:

Technicians will clean out all registers and branch lines during a basic duct cleaning and test for leaks, mechanical failures, and other issues during the air-conditioning and furnace tune-ups. Duct cleaning can help protect homes from airborne toxins, which can cause allergies, lead to bacterial and viral infections, and contribute to asthma. Roseville is included in their service area.

John  from  Groupon  replied on  Apr 26, 2013

Q:

Dear Sir or Madam: I asked a question and you gave me an answer. Please see below. Q: Why is it you service Clear Lake, MN which is over 50 miles from Mpls./St.Paul, but you won't service Osceola, WI, which is only 25 miles from your Forest Lake, MN office and just under 40 miles from St. Paul? How do you explain/justify this? If I just bought one of these Groupons, how would you possibly be able to deny me service? A: I'm sorry if you were misinformed but we actually do not service the area of Clear Lake, MN. Also very sorry that we do not service the Osceola area as well. Our office is located in Forest Lake, but our trucks actually run out of our shop in New Brighton, MN. If you had purchased the groupon we unfortuately would not be able to honor that, and you would be able to get a full refund through Groupon. Why would I feel misinformed?!? All I was going by was the question and answer found on the bottom of page 2 or the top of page 3 regarding servicing Clear Lake, MN. In case you don't know what I am talking about, I copied and pasted the question and answer directly from your question and answer site on Groupon!!! Norman L. asked the question 5 days, 12 hours, and 52 minutes ago!! I would really like an explanation. It seems like you are just giving me the runaround regarding this matter and are doing everything you can to avoid servicing my home in Osceola, WI. I am very frustrated and am feeling very misled and deceived. I love Groupon and have not had any issues with any vendors until now. my address is 106000 55th Street, Clear Lake, MN. I am on the south side of Briggs Lake. Will you service my address? Norman L. asked 5 days, 12 hours, and 52 minutes ago - 1 answer Thank you for inquiring about our groupon offer. We do service your area on the first and third Friday and Saturday of each month. Aspen A. answered 5 days, 12 hours, and 39 minutes ago

Scott T.  asked on  Apr 25, 2013

A:

As per the Fine Print on the deal, this is "Valid only within 40mi of Minneapolis/St. Paul"; Osceola, WI is outside of the 40mi radius for both of those locations.

Joseph G.  from  Groupon  replied on  Apr 25, 2013

Q:

Are you able to offer a deal on the following? Rotary-brush duct cleaning including all vents, a furnace tune-up, and an air-conditioning tune-up

julie c.  asked on  Apr 24, 2013

A:

Thank you for your inquiring! Yes we can offer you a deal. Right now with the Groupon package you can get the Basic cleaning with furnace & AC tune/clean for $79. If you wanted to upgrade to our Premier Rotary package it would be and extra $60 plus tax. Or our top duct cleaning is our Optimum Rotary which would be and extra $90 plus tax. The extra price cost would be paid at the time of your duct cleaning. Please feel free to contact our office for more information.

Aspen A.  from  Merchant  replied on  Apr 24, 2013

Q:

Why is it you service Clear Lake, MN which is over 50 miles from Mpls./St.Paul, but you won't service Osceola, WI, which is only 25 miles from your Forest Lake, MN office and just under 40 miles from St. Paul? How do you explain/justify this? If I just bought one of these Groupons, how would you possibly be able to deny me service?

Scott T.  asked on  Apr 23, 2013

A:

I'm sorry if you were misinformed but we actually do not service the area of Clear Lake, MN. Also very sorry that we do not service the Osceola area as well. Our office is located in Forest Lake, but our trucks actually run out of our shop in New Brighton, MN. If you had purchased the groupon we unfortuately would not be able to honor that, and you would be able to get a full refund through Groupon.

Aspen A.  from  Merchant  replied on  Apr 24, 2013

Q:

I see you service River Falls, WI and Clear Lake, WI on select days. Clear Lake much is further into Wisconsin than I live, so I am assuming you come to Osceola since you have an office in Forest Lake. Am I safe in assuming this? Thank you. Sincerely, Scott T.

Scott T.  asked on  Apr 23, 2013

A:

This Groupon is valid only within 40mi of Minneapolis/St. Paul.

Allison J.  from  Self  replied on  Apr 23, 2013

Q:

It says 'valid only for one owner-occupied single family home'. I have a duplex but the upstairs is not connected to the central heat/A/C system. Will this work?

Chris L.  asked on  Apr 22, 2013

A:

I am sorry for the trouble! I suggest contacting the business directly here.

Allison J.  from  Self  replied on  Apr 23, 2013

Q:

How many ducts do you clean?

Maria T.  asked on  Apr 20, 2013

A:

Duct cleaning includes all registers and branch-duct lines.

Allison J.  from  Self  replied on  Apr 23, 2013

Q:

We do not have a large house but we do have 2 furnaces. Would we have to buy a coupon for each. We already get them completely taken care of except for the duct cleaning. Also do you service East Bethel, it is near Wyoming, Mn. and I see you do service that area.

Michael M.  asked on  Apr 22, 2013

A:

Yes, you would purchase a voucher for each duct system. Yes, we do service East Bethel. Thank you for your inquiry!

Aspen A.  from  Merchant  replied on  Apr 22, 2013

Q:

I live in a townhouse...does that count as a single family home?

Susan M.  asked on  Apr 20, 2013

A:

Yes, we can honor the Groupon services at owner-occupied townhomes. Thank you!

Aspen A.  from  Merchant  replied on  Apr 22, 2013

Q:

Is there an option to add dryer vent cleaning? If so what is the rate?

Sarah C.  asked on  Apr 20, 2013

A:

Thank you for inquiring about our Groupon offer. We do offer dryer vent cleaning as an option. Normally it's a flat-rate of $99.95, but as a special offer to our Groupon customers, we can discount it to $69.95 if scheduled with the Groupon offer!

Aspen A.  from  Merchant  replied on  Apr 22, 2013

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