Auto Med Car Care

11151 Washington Place, Culver City

Up to 40% Off on Car & Automotive Brake Inspection at Auto Med Car Care

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Premium Brake Special With 2 Years Warranty

Groupon Customer Reviews

100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
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13 ratings4 reviews
Rating of 1 out of 5 stars
September 27, 2021
Not kool
4 ratings4 reviews
Rating of 1 out of 5 stars
December 9, 2020
I purchased a brake coupon, for 97.50. When I arrived at the shop, I was told labor was NOT included. I told the guy the groupon did not say labor excluded, I also told him, I could buy brakes at pep boys for $60. Why would I pay $97.50. When I checked out, I was handed a bill for $107. I refused to pay. The next day the shop was under another name.
1 ratings1 reviews
Rating of 5 out of 5 stars
December 6, 2020
Great customer service!
2 ratings2 reviews
Rating of 1 out of 5 stars
November 17, 2020
I got ripped off
1 ratings1 reviews
Rating of 1 out of 5 stars
May 23, 2020
**Dishonest Mechanics** Groupon Unwilling to help Short Story: Lied about the condition of my brake pads and equipment saying they are completely gone and i need new ones, told me the the equipment was all original from Chrysler. Equipment was not original it was Wagner brand with less than 1,000 miles but still lied to me saying everything was damaged and cracked etc which wasn't. Abe doesn't know too much about cars, kind of kept getting confused / wasn't keeping the same story when answering my questions. Dishonest mechanics Full Story: Found them on Groupon and i called ahead if i needed an appointment. Woman answered the phone and told me to come on down. After bringing up the groupon she said to purchase it and they'll honor it (BTW they charge $35 if they feel your car is a luxury car) I come down and as soon as i get out of the car this man approaches me trying to sell me on a smog test. Asks what year my car is and disregards me after finding out i don't need a smog. I go into the office and i let them know i just want my front pads changed like on the groupon. She works with me, charges for the groupon and redeems it i think that's it, they put my car on the lift and im waiting for about 30 minutes and the woman comes to get me and tells me "The pads and discs are the original on the car, the pads are completely gone and the rotors will need to be replaced too." This isnt true. I quickly corrected her "The pads and rotors were recently changed, they're, the pads are defective i just need pads changed" she tells me to go look for myself and brings a mechanic over for him to tell me that the (Not even 2 month old rotors) need to be changed because they are too thin, he offered to resurface them (Even though he just said they're too thin) for a surcharge of $35 per rotor or $70 per rotor for new ones. I Decline knowing all the information is wrong. 2 hours go past and my car hasn't been touched or anything i ask whats going on and the woman tells me they're still getting my pads (for 2 hours?!) after everything i get my car back (they almost dropped it on the lift when they were bringing it down, one side went down faster than the other guy had to stop it really fast) She told me there's more paper work, there were other recommendations for the car as well that i already knew about, a bushing needed replacing and needed new tires. She brings them up, disregarded and she tells me about a $35 luxury car fee. After looking at my pads i asked back for i quickly asked "I thought they were completely gone?" Abe walks up and interrupts whats going on? I showed him my pads and let him know everything "I was told these were original and gone completely" etc he tells me "What is your problem with us?" I told him why are you guys being so pushy about extra unnecessary work?? He started talking complete non sense and not sticking to the same excuse first he said my rotors were cracked, then he said my pads were cracked, then he said my rotors were scratched, then he said both are scratched, then he said they're warped , etc guys' a joke. If you don't know anything about cars you're still better off doing your brakes yourself than with Automed and Abe's team. Now my car needs an alignment from their sloppy work.
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About This Deal

Front or Rear Brake-Pad Replacement

Brake Inspection

Front or Rear Brake Pads Including Labor 

1 to 3 hours 

Front and Rear Brake-Pad Replacement

Brake Inspection
Front and Rear Brake Pads Including Labor

2 to 4 hours 

2 Year Warranty 

Before you Buy

Rotors are not included;

Additional fee applies for European and Sports cars;

Appointment Required;

Fine Print

Promotional value expires 180 days after purchase. Amount paid never expires. Appointment required. Rotors are not included. Additional fee applies for European and Sportscars. Limit 2 per person(s), may buy 2 additional as gift(s). May be repurchased every 30 days. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services. Learn about Strike-Through Pricing and Savings

About Auto Med Car Care

Whether customers are looking for a simple oil change or a more complex transmission repair, Automed Car Care has them covered. At the family owned and operated shop, techs with more than 15 years of experience handle all manner of repairs and preventive maintenance. They work with all makes and models, including both foreign and domestic vehicles, and use highly advanced tools and equipment during all services.