I had my SUV detailed because between life, kids sports, and our 2 pitbull girls' vet appointments my vehicle looked the worse it has ever been, behind the rim did such an amazing job! My car came out looking better detailed than the day I bought it. My car never looked so clean (dog hair 95% gone just a little bit in the trunk still), smelled so good (no more dog or sports bag smell) or have such a sleeky shine before getting done by behind the rim. Communication was easy via email, very respsonsive and was able to fit me in in a short amount of time. Definately will be going back.
I just recently got home from getting my car detailed. It is dark out, but from what I can see in my garage the young man did a fine job. I think he is good at shinning up cars, but needs to learn how to run a business. It is just one young man and a garage, and it took him 6 hours to do a well kept Miata (very small car). When I made the appointment he said he would send a confirmation to my phone, I never got one. I called this morning to check and he said my number never came up on his phone, don't quite understand that. He said he couldn't give me any time frame as to when he would be done, but would text me. Since we are 30 minutes away we stayed in the area shopping and having lunch. I tried calling a little after 3:00 to check on his progress, but got voice mail, so we stopped by to check on it at 3:30, I had dropped the car off at noon. He wasn't finished, telling me it would be about another hour, and he would text me. I went home and waited. At 5:30 I decided to leave and get my car finished or not. When I arrived at 6:00 he had finished, I never got that text. He took the groupon from me when I first arrived and asked me when I picked the car up if it had been redeemed. I told him I gave it to him earlier that day, he didn't know where it was. He finally looked it up on his phone discovering, he had already redeemed it. Detailing experience in the past has usually taken 3-4 hours for my small clean cars. I'll finish by saying I think he did a good job, it was just a bad experience customer service wise.
Ty took great care of my minivan. I've not seen the wheels this clean in a long time. He was able to also remove a partially melted magnet from the trunk without a single blemish on the paint. I couldn't remove it even by scraping at it.
Be patient when booking your appointment, via text. He doesn't have a front office, so make sure you plan when you want to drop it off a week or so out.
While the job was mostly good, the front window on the passenger side inside was not done as well as the back window inside. The car was generally clean with a normal buildup of debris on the removable rubber mats which are easy to powerwash. When complete, the cleaner asked for an additional $130 in addition to the groupon of $90. This definitely defeats the purpose of the discounted groupon. I gave a tip and left. This person should not be on groupon. Buyer beware!!!!!!!!!
Vacuuming, scrubbing, and wiping the interior surfaces (floors, seats, dashboard, center console, headliner)
Leather cleaning and conditioning
Pollen, mold, and stain removal
Service restrictions: Additional fees may apply depending on the condition of the vehicle.
For best results and to preserve your vehicle’s paint condition, get vehicles detailed 2–3 times a year, including in spring in cold climates to remove salt buildup from winter.
Promotional value expires 90 days after purchase. Amount paid never expires.Appointment required, 48-hour advance notice required. All miscellaneous items must be removed from the vehicle before drop-off. Additional fees may apply depending on the condition of the vehicle. Limit 4 per person. Merchant's standard cancellation policy applies (any fees not to exceed Groupon price). May be repurchased every 365 days. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.Learn about Strike-Through Pricing and Savings
About Behind The Rim Mobile Detailing
Cars don't have to look worn out, no matter how old they are. Behind The Rim Mobile Detailing is here to prevent that from happening with its car wash and detailing services. Its technicians remove dust, dirt, and stains from every nook and cranny, striving to leave every vehicle spotless.