A Chat with Better Tax Returns
What services does your business offer and what makes your business stand out from the competition?
We are an after-hours business. Most people work during the hours of 9:00 a.m. to 5:00 p.m. We are open until 9:00 p.m. most days and are available on weekends by appointment. We are very business-friendly for the small business owner who rarely gets time off to take care of their personal finances.
What was the inspiration to start or run this business?
Our inspiration to start this business was to help individuals who are afraid of big business. Better Tax Returns works with [everyone from] college kids who recently received their first W2 to savvy business owners who are required to file partnership or corporation taxes. We help people grow to that next level.
What do you love most about your job?
What I love most about my job is helping people in my community. I love when people say “Thank you, I don’t know what I would do without you,” or “You are so easy to talk to you about my finances.” Most people are embarrassed to say they don’t know about budgets, accounting, and finance.
What is the best reaction you’ve ever gotten from a customer?
The best feedback I receive from customers is their repeat business. There are many businesses that prepare taxes, so for my clients to return to Better Tax Returns for 10 to 15 years tells me that we are doing something right. Our clients refer their family and co-workers and get $10 off per referral.