I don’t usually write reviews, but this time I felt strongly compelled to. I walked into the shop in Alameda for a four-wheel alignment. The service adviser, Conner Coll, helped me get my car’s wheel alignment done. He was so kind and very friendly. According to my memory, he is the best service adviser I’ve ever met. Before visiting this shop, I checked the reviews. Many people said they are very quick with wheel alignment; however, this Thanksgiving holiday week seemed a bit slow. While I was waiting, Conner came to me three times and kindly updated me on the progress. He also gave me a brief explanation of the alignment results. I found that there had been a big misalignment. After I got my car back and drove home, I immediately noticed that it was running very smoothly with less noise. Oh my gosh!! In addition, they accepted my Groupon without any issues. There was no hidden fee and no additional charge. I strongly recommend this shop. Their kindness and professional service were very impressive!