A Chat with bobbybrownhair.com
What services does your business offer and what makes your business stand out from the competition?
I’m able with over 20 plus years experience to deliver exactly what the client is looking for as a Master Stylist with Master Stylist Certifications.
What was the inspiration to start or run this business?
Basically I enjoy what I do and am very good at it which inspires me to be a perfectionist. I was drawn to this business because of the people and creativity that accompanies it.
What do you love most about your job?
I love to see the transformation from the dull and lifeless hair prior to a visit with me to a client that is on cloud 9. I maintain an extremely high retention and satisfaction rate of well over 98 percent. Once we work together a whole new world of possibilities for the ultimate look and outcome.
What is the best reaction you’ve ever gotten from a customer?
On a scale of 1-10 how much do your hair now that I’ve finished? Answer, an 11