If you had the insurance and your screen cracked. You would only need to File a Claim on our website, print out the mailing slip in the follow up email we send you, mail your phone to us, we would then replace the screen and any other parts needed, then return the device to you. If the phone cannot be repaired or there is any issue, we will return another phone with the same memory & model. You would never need to pay for replacement parts while having our insurance. The only time you would wait is in the first 30 days, this keeps people from purchasing the insurance as a cheap fix and cancelling. Also, the Groupon is for the "Premium" or first 3 months. After that you would be charged an additional $7.11/ Month from 4th month on. Totaling $103 for one years worth of insurance, where comparable plans now charge $96/ Year plus at least a $99 Deductible for EACH CLAIM. You are allowed up to 2 complete repairs with our insurance. We have just been looking for a way to solve our customers frequent complaint about paying for insurance through their mobile carrier all year and then when they have a claim they have to basically "purchase a new phone." With BAsurance we want to cover your device without a fee EACH time. In addition to the repairs, each policy comes with FREE Help Desk, where you can email or Live chat with a technician to solve any issues you may be having. This is comparable to Apple Care, which is around $60. Hopefully this explains your question, if not please let us know.
Dec 14, 2012