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Broken-Apple - Manassas

iPhone or iPad Repairs, General Repairs, or Insurance Premium at Broken-Apple (Up to 52% Off). Six Options Available.

The Fine Print

  • Expires 180 days after purchase.
  • Limit 1 per person, may buy multiple as gifts. Limit 1 per visit. Valid only for option purchased. Appointment required. Must use promotional value in 1 visit.
  • See the rules that apply to all deals.

Questions and Answers 12 questions

Q:

Can you fix a Broken PSP?

Mohamad E.  asked on  Dec 14, 2012

A:

I'm sorry we couldn't get to your question. As this deal is only available for a limited time, I suggest you reach out to the business directly at (571) 208-0307.

Marty S.  from  Self  replied on  Dec 17, 2012

Q:

How about I pods. Similar type of repair required, broken screen. What would the cost be and can I ship via priority mail to your shop ?

Larry B.  asked on  Dec 11, 2012

A:

Yes, you can use the general repair Groupon toward iPods. Please reach out to Broken-Apple directly at (571) 208-0307 for a quote.

Marty S.  from  Self  replied on  Dec 12, 2012

A:

Yes you can ship the device priority mail to the shop at 9413 Battle Street Manassas, VA 20110. You could use the General Repair for $20 instead of $40, and then just pay for the part. The cost varies upon model and you can see the prices below: 1st Generation - $25.00 2nd Generation - $25.00 3rd Generation - $40.00 4th Generation - $55.00 On the 1st, 2nd & 3rd if the screen does not work, you will need an LCD as well. Once we complete the repair, we can send you an invoice for the remaining total and ship the device back.

Patrick P.  from  Merchant  replied on  Dec 14, 2012

Q:

How long do you think it would take you to fix a cracked ipod touch screen?

monica  asked on  Dec 14, 2012

A:

Once you have an appointment, approximately 1-2 hours. You can schedule an appointment by calling 571-208-0307 or emailing us at info@broken-apple.com. Be sure to purchase the General Repair for $20, that will make the total before tax $75 instead of $95. Thanks.

Patrick P.  from  Merchant  replied on  Dec 14, 2012

Q:

If I bought iphone 4 insurance, youre saying I would get 2 free services for the year. Lets say for example my screen cracked, would my repair cover the replacement part or would I have to pay for that myself?

Russell B.  asked on  Dec 14, 2012

A:

If you had the insurance and your screen cracked. You would only need to File a Claim on our website, print out the mailing slip in the follow up email we send you, mail your phone to us, we would then replace the screen and any other parts needed, then return the device to you. If the phone cannot be repaired or there is any issue, we will return another phone with the same memory & model. You would never need to pay for replacement parts while having our insurance. The only time you would wait is in the first 30 days, this keeps people from purchasing the insurance as a cheap fix and cancelling. Also, the Groupon is for the "Premium" or first 3 months. After that you would be charged an additional $7.11/ Month from 4th month on. Totaling $103 for one years worth of insurance, where comparable plans now charge $96/ Year plus at least a $99 Deductible for EACH CLAIM. You are allowed up to 2 complete repairs with our insurance. We have just been looking for a way to solve our customers frequent complaint about paying for insurance through their mobile carrier all year and then when they have a claim they have to basically "purchase a new phone." With BAsurance we want to cover your device without a fee EACH time. In addition to the repairs, each policy comes with FREE Help Desk, where you can email or Live chat with a technician to solve any issues you may be having. This is comparable to Apple Care, which is around $60. Hopefully this explains your question, if not please let us know.

Patrick P.  from  Merchant  replied on  Dec 14, 2012

Q:

What is the cost to repair screens on the iphone 5?

rita s.  asked on  Dec 13, 2012

A:

Currently all 12 of our suppliers are selling the iPhone 5 screens for no less than $300, so we are charging $365 to install them. We are being told that the majority of our suppliers will have a pricing drop within the next 60 days, but until we see it we can't pass it along. Hope this helps. Thanks

Patrick P.  from  Merchant  replied on  Dec 13, 2012

Q:

Does the price for a ipad 2 screen replacement include the cost of labor?

Carla S.  asked on  Dec 12, 2012

A:

Yes, with the Groupon it covers the cost of the labor and part.

Patrick P.  from  Merchant  replied on  Dec 13, 2012

Q:

Can you fix a frozen Kindle?

Melissa H.  asked on  Dec 12, 2012

A:

Yes Melissa we work on Kindles too. Could you bring the device in to let our technicians see what is wrong with the device? Thanks

Patrick P.  from  Merchant  replied on  Dec 13, 2012

Q:

I have a Macbook Pro and the aluminum unibody is dented a little bit near the trackpad. Can you fix this?

Anish U.  asked on  Dec 12, 2012

A:

Yes we can. Could you send us a photo or bring the device in so we can get good look at the extent of the damage? Once that is done, we can give you a firm quotation.

Patrick P.  from  Merchant  replied on  Dec 13, 2012

Q:

What would be the cost for replacing the screen of a cracked ipod.touch . 4th Gen

Danielle S.  asked on  Dec 11, 2012

A:

Please reach out to Broken-Apple directly at (571) 208-0307 for a quote on services not listed.

Marty S.  from  Self  replied on  Dec 11, 2012

A:

You can buy the General Repair for $20 instead of $40, and then just pay for the part. The part for the iTouch 4th generation is $55.00

Patrick P.  from  Merchant  replied on  Dec 13, 2012

Q:

What about ipod broken screen repairs?

Chelsie T.  asked on  Dec 11, 2012

A:

You can use the Groupon for general repairs for services not listed.

Marty S.  from  Self  replied on  Dec 11, 2012

A:

You can buy the General Repair for $20 instead of $40, and then just pay for the part. If you are looking for an iPod iTouch, you can see the prices for the Digitizer below: 1st Generation - $25.00 2nd Generation - $25.00 3rd Generation - $40.00 4th Generation - $55.00

Patrick P.  from  Merchant  replied on  Dec 11, 2012

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