BROW PROS represents a salon system unlike any other, anywhere. We are a group of highly trained professionals dedicated to providing each and every one of our clients with “incredible, outstanding and unbelievable service.” In short, we are “service obsessed.” We value our clients for their support of our business and we will offer superior service from end to end.

The artistic flair and spirit of our clients help us to:

Be the threading salon of choice through extensive expertise and superior service delivery.

Conduct ourselves by high ethical, practical and business standards

Hold ourselves accountable for excellent service (seen and unseen).

Support an open door policy that creates a work environment based on respect, desire and compassion.

Pursue and obtain the best continuing education available.

Contribute to our community as a whole through local individual, school and business sponsorship and collaborations.

Specifically with regard to our clients, our goals are to:

Provide high-quality, efficient, pleasant services that illustrate value to the client and for the client.

Attentively listen to our clients and exceed their expectations.

Honor our commitments to our clients.

Staff quality people who are also committed to service excellence.

Furnish a clean and professional environment that illustrates who we are and what we do best.

Offer excellent products with a specific emphasis on product knowledge and product use.

Provide services that make our clients say, “WOW!”

We at BROW PROS strive to focus on our individuality to better our society and environment leadership. We take pride in customer service. We do this by making our guests look and feel their best, with an expert knowledge of threading. We value the products we use at BROW PROS because of their leadership and responsibility not just in the world of beauty but around the world. We provide an energetic, purposeful and creative environment which encourages individuality and team development by shared values of integrity, knowledge, responsibility and dignity. We touch the lives of every person we come in contact with in a positive way.