The girl who answered the phone was quite abrupt and unfriendly, and I almost turned this back in for credit. But I’m glad I didn’t because Eddie did a great job, was very nice and professional, and our spider problem is fixed. Just know that you and any pets will have to leave your house for several hours as the smell is unbearable. I work from home, have two dogs and don’t know anyone near by, so that was a bit inconvenient. But luckily I found a place to go that was dog friendly and had WiFi so I could still work.