If our dog for some reason doesn't pass the temperament assessment, do we get a refund of the groupon?
Mike K. asked on Nov 16, 2012
If you ever have an issue redeeming your Groupon, please contact our Customer Service Department by clicking here or calling us at 877-788-7858. We'll be happy to help!
Andy C. from Groupon replied on Nov 16, 2012
Mike, you will get refunded if your dog does not pass the interview day. Fortunately, 98% of dogs pass the interview. Dogs that don't pass usually fall in two categories: shy/not socialized dogs get too scared in group environment, aggressive dogs that pick fights get disqualified as well.
cody c. from Merchant replied on Nov 16, 2012