Sincere apologies for having to reschedule you for a few hours later that day. It was a busy day and I had seemed to have double booked. I am amazing at what I do and that is why I have been doing this for years. having a bad day is just part of being a human hope you can understand. at the end of the day you cannot make everybody happy. I have clients that are loyal to me for years for how amazing I am. I believe people should start considering how hectic it can actually get for business owners. as for the time of the service however. depends on a variety of factor like time it takes to get ready for the treatment both beginning and end, what exactly the treatment is. example a basic facial can go from 35-1 hour depending on what the skin needs, how long it takes to do extractions and so on. Hope you understand. If you would like to come again I would be more than happy to offer a discount so that you can get another vibe of Shellas Aesthetics. Thanks for your feedback and have an amazing day.