Are there any specific guidelines for providing the digital image? What happens if an image is uploaded that is not usable?
Barbara H. asked on Jan 24, 2013
Hi Barbara! The original, high-resolution image that came directly from a digital camera is best to use. We prefer your files to be sent in a jpeg or tiff format. An image with a file size of at least 1 MB and with a resolution of 150 dpi will usually work great for enlargements. If we have any concerns about image quality or proportion, we will always contact you before we get started on your order!
Grace S. from Self replied on Jan 24, 2013