I had a terrible experience.. After I booked my appt
I had to reschedule.. I sent numerous emails to reschedule everyday for a week prior to my appt and received no reply until the day before. To compensate for that the manager said he would throw in free deodorizing. Once I rebooked I emailed about a few days in advance to add additional rooms to be cleaned and again no response!! And the day of the service they did not show up!!! I emailed them later and complained again to which they responded the next night and asked to be reminded of who I am.. And said they will "make it upto me". They said they called many times and left a msg which is a lie as I checked my voicemail & caller id.
my orig. appt. was canceled by them and I've had a hard time getting a response back about when my next appt. will be. I still have not been able to get a call back like I had requested many times. So far, I would rate there customer service very poorly and NOT recommend them to anyone!
I have made 3 appointments and they never showed up for any of them !!!
Furthermore, they never returned my emails to rebook or follow up with whet happened.
They also did not respond to my phone calls.
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About This Deal
Your carpet is one of the first things people notice when they come into your home and one of the last things they'll try to smuggle out in their pants. Get covetable floor coverings with this Groupon.
Choose Between Two Options
$35 for carpet cleaning for three rooms and one hallway (a $110 value)
$69 for carpet cleaning for three bedrooms, one living room, one dining room, and one hallway (a $185 value)
Promotional value expires 90 days after purchase. Amount paid never expires.Limit 1 per person, may buy 2 additional as gifts. Limit 1 per visit. Valid only for option purchased. Appointment required. Valid for up to 2,500 sq.ft. Valid only within Vancouver. Extra $20 fee if more than 20 kilometres outside of Vancouver. Must use promotional value in 1 visit.Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.Learn about Strike-Through Pricing and Savings
About Capital Carpet Care
Steam, though common and generally unglamorous, is the star of the show at Capital Carpet Care. The company specializes in steam cleaning, simultaneously sanitizing and deodorizing carpets without sprinkling them with ground Altoids. The technicians’ efficient process leaves carpets dry in two to three hours, and upon request, it can be used to refresh stairs and upholstery.