A Chat with Capitol Phone Care
What services does your business offer and what makes your business stand out from the competition?
We are professionals that understand and practice superior customer service. That is why we offer to pick-up your device FREE of charge. We know that your time is valuable and we respect that. After repairs, whether you choose to pick-up your device or have it delivered to you, you will be pleased.
What was the inspiration to start or run this business?
The drive to control our futures.
What do you love most about your job?
The sincere appreciation shown by those that have trusted us to repair their devices. It means a lot to us. We are meeting a real need and saving people money and time. A special “THANK YOU!” to our customers. We appreciate you too.
What is the best reaction you’ve ever gotten from a customer?
You saved me a bundle! One of our customers was told by a retailer that his phone was beyond repair and he needed to spend $500+ to replace it. Thank goodness he saw our posts on FB. He contacted us, a rep went to him, assessed the damage, and returned it to him 4 hours later in good working order.