Readers of Richmond magazine have voted Car Pool Car Wash the Best Car Washing/Detailing business in the city multiple times over the last decade. Stepping into one of its facilities, it’s easy to see why. In addition to making autos look and feel like royalty, Car Pool Car Wash also cultivates a stress-free environment with sleek waiting rooms that resemble modern hotel lobbies and emit free WiFi. After grabbing a complimentary cup of coffee and receding into plush leather chairs, visitors are served a visual feast that may include floor-to-ceiling windows or a stone fireplace. Rocking chairs outside of the car wash enable car owners to wait under the open sky while flipping through a book or magazine.

Locally owned and operated since 1977, the automotive salon company has focused on advanced car-cleaning methods while expanding its outreach to include six full-service wash facilities, two exterior-only wash facilities, and a full-service detail shop. Many of the car wash's specialty packages cater to specific vehicle needs such as comprehensive interior cleaning or professional exterior waxing, services that enlist products from Simoniz and Rain-X to safeguard paint jobs.

Car Pool Car Wash strengthens its bond with repeat customers through its frequency rewards program, which makes participants eligible for future discounts after they sign up online or in person. The shop also carries Duck Bucks gift cards that allow recipients to prepay for regular car washes. In their efforts to foster a tightly knit community, the owners of Car Pool Car Wash regularly support local charities and organizations in their initiatives.