A Chat with Cardinal Maids
What services does your business offer and what makes your business stand out from the competition?
We offer flat-rates with custom cleaning options to fit anyone's needs. You can book your cleaning online within 60 seconds, it's that simple. We also pride ourselves on our responsive customer service. We offer standard home cleaning, deep cleans, move out/in cleans, and everything in between!
What was the inspiration to start or run this business?
After working with several cleaning companies in the Cleveland area I realized how lackluster and archaic they were. I set out to create a client-friendly business. Our customer service is responsive, discounts for regulars, no hidden fees, no contracts, and online scheduling are what set us apart.
What do you love most about your job?
The positive feedback from our regular customers. We've had teams with the same customers for several years. After the insane amount of time we spend finding and interviewing the best cleaners we can find, it feels good to hear how happy clients are with them!
What is the best reaction you've ever gotten from a customer?
We actually received a hand-written note in the mail from a happy client to give to one of our cleaners! We posted it on our Yelp profile if you want to read it!