A Chat with Chicago Mattress Outlet
What services does your business offer and what makes your business stand out from the competition?
We want to help you find a mattress that has name-brand quality without the name-brand price tag. We don’t overprice our products and then have a 50% off sale. We are family owned and operated, and we pride ourselves on our customer satisfaction, fair prices, and quality products.
What was the inspiration to start or run this business?
Four years ago my family decided we were due for new mattresses after over 15 years with the same mattresses. After shopping around we realized that mattress industry seemed a bit overpriced. We started to look into a way to provide great mattresses for even better prices, and here we are.
What do you love most about your job?
We love that we can help people find a mattress that not only fits their needs, but also their budgets. We love the fact that we don’t have to lie about our prices or our products because they both sell themselves. We love giving back to those who can’t afford the best mattress.
What is the best reaction you’ve ever gotten from a customer?
We asked a customer why she decided to come back and buy a mattress from us rather than another store and she said, “Everywhere else seemed overpriced, and you guys were honest and friendly, and I loved this mattress of course.”