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Chicago Transit Authority

$9 for a 3-Day Pass from the Chicago Transit Authority ($20 Value)

The Fine Print

Questions and Answers 58 questions

Q:

Hi there, we will be going to chicago for vacation on 20th of August 2012 and If I buy these cards today I dont have 10-15 days for them to be delivered to my place.Do I have another option?? What can I do to get these cards earlier ?? And when it says redeem from home what would that mean ?? I am confused please help!!

Ghazala B.  asked on  Aug 9, 2012

A:

Hi Ghazala! I'm very sorry, but we cannot expedite shipping and we cannot guarantee that they will arrive by a certain date.

"Redeem from home" means that you will redeem this Groupon online. By providing your shipping address at checkout, you will have redeemed the Groupon.

Patrick S.  from  Groupon  replied on  Aug 9, 2012

Q:

what is the metra train?

deb D.  asked on  Aug 7, 2012

A:

Hi Deb, the Metra train is a separate train line that runs to areas outside of the city. It's not covered by this CTA pass.

George  from  Groupon  replied on  Aug 7, 2012

Q:

My son will be in chicago on Sept 7th. Will he be able to use this on the orange line? What about the bus line on the mile? Also , if he uses this pass on Sept. 7th at 11 a.m. will this pass still be valid on the Sept 10th till 11 a.m.?

deb D.  asked on  Aug 7, 2012

A:

Hi Deb, you are able to use it on any of the CTA buses or train lines, including the orange line. The pass will be valid for 72 hours from the time it is first used. So for your example, it would be valid until 11 am on the 10th, but not after.

George  from  Groupon  replied on  Aug 7, 2012

Q:

If I buy tickets today can I use them today?

jamie  asked on  Aug 4, 2012

A:

Hi Jamie! Sorry for the confusion! These passes will be shipped to you after you purchase. We ask that you allow 10-15 business days for delivery.

Patrick S.  from  Groupon  replied on  Aug 4, 2012

Q:

would i be able to buy 4 and use them on my 5 day stay in september?

JENNIFER  asked on  Jul 28, 2012

A:

Hi Jennifer! Yes, you can purchase four and use them in September. We hope you enjoy your visit!

Patrick S.  from  Groupon  replied on  Jul 28, 2012

A:

what does the Sept 3 expiration date mean then?

michael d.  from  Self  replied on  Aug 3, 2012

A:

Hi Michael! Sorry for the confusion! The expiration date is September 3, 2013. It is currently 2012. Therefore, Jennifer can redeem this September 2012.

Patrick S.  from  Groupon  replied on  Aug 3, 2012

Q:

I am very familiar with the CTA transit in Chicago. My questions is once I order the ticket in the mail, activate it 72 hours prior to use, when is the actual expiration for the pass in general???? I understand that it has to be used 3 consecutive days after activation, but when does the pass expire as a whole??

Carrie T.  asked on  Jul 31, 2012

A:

Hi Carrie, the pass would be activated upon your first use, and would expire 72 hours later. It would print the exact end date on your card once used for the first time.

George  from  Groupon  replied on  Aug 1, 2012

Q:

Is this pass available for pick up or delivery only?

Charlie S.  asked on  Jul 31, 2012

A:

This is for delivery only.

George  from  Groupon  replied on  Aug 1, 2012

Q:

Are the passes activated swiping it through the entrance gates or at the ticket machines?

cheryl c.  asked on  Jul 31, 2012

A:

Hi Cheryl, it would be activated upon your first use at the gate card reader.

George  from  Groupon  replied on  Aug 1, 2012

Q:

is this pass also valid on pace buses as well?

noel g.  asked on  Jul 30, 2012

A:

I'm sorry, but no, CTA unlimited-ride passes are not valid on Metra trains or Pace buses.

George  from  Groupon  replied on  Jul 30, 2012

Q:

Is there a shipping fee?

Lizette A.  asked on  Jul 29, 2012

A:

Hi Lizette! There is no shipping fee.

Patrick S.  from  Groupon  replied on  Jul 29, 2012

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