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Cleveland Cleanpro - Akron / Canton

Two or Three Rooms of Carpet Cleaning from Cleveland Cleanpro (Up to 60% Off)

The Fine Print

  • Expires Jun 26th, 2013.
  • Limit 1 per person, may buy 2 additional as gifts. Valid only for option purchased. Appointment required. 24hr cancellation notice required. Valid for up to 200 sq. ft. Valid for Cleveland, Akron, and surrounding communities within 30 miles of zip code 44264. Must use promotional value in 1 visit. Extra fee for moving heavy furniture, stair-cleaning, and heavy stain work.
  • See the rules that apply to all deals.

Questions and Answers 7 questions

Q:

I'm confused - I bought this: $59 for three rooms (up to 600 square feet total) of carpet cleaning (a $147 value) But, the voucher says 3 rooms and then the fine print says 200 square feet. So, is it 3 rooms at 200 square feet each or is it just 200 square feet total? I'm hoping it's the former! :)

Leanne W.  asked on  Jan 26, 2013

A:

Good Morning Leanne, it is 3 rooms at 200 square feet each. We will be flexible if you have for example one or two rooms a little larger and another room a little smaller as long as the total is not over 600 square feet. Also we can include in the groupon one big room only that's up to 600 square feet. Thank you for purchasing our groupon and we are excited to introduce to our unique carpet cleaning system.

Jim S.  from  Merchant  replied on  Jan 26, 2013

Q:

Can you please tell me if you are an IICRC Certified Firm? Are all of your technicians certified? Also, do you clean tile? If so, what price do you charge per square foot. Thank you.

Vikki D.  asked on  Jan 25, 2013

A:

Hello Vikki, thanks for your interest in our groupon & services. We are a Cleanpro certified firm. Cleanpro is a national consumer advocate company endorsed by the Wall Street Journal, Best Western Hotels and by our satisfied customers. Our technicians have all been certified by Cleanpro. The IICRC is a privately run organization primarily connected to the steam cleaning method. We offer a very unique and different method aimed to provide superior results and to lengthen the life of your carpets, area rugs and upholstery. The groupon is designed as a way to introduce you to our system. Currently, tile is not included in our service.

Jim S.  from  Merchant  replied on  Jan 26, 2013

Q:

I just purchased the Groupon for $45.00. According to the description in the offer, the $45.00 is for "two rooms (up to 400 square feet total) of carpet cleaning." However, when I printed out the Groupon that I had purchased it says it is "valid for up to 200 sq. ft." Would you please confirm for me that it is good for 400 sq. ft., not 200 sq. ft., and send me a corrected Groupon. Thank you.

J T.  asked on  Jan 23, 2013

A:

Hello JT, We will honor the total square feet of the groupon. Simply present your groupon to us when we perform the service and it will be good for in this case for up to 2 rooms and a total up to 400 square feet. The groupon is designed for a per room of 200 sq. ft. max , but we will work with customers in their specific circumstances. For instance, if you have one room that's 400 square feet that would be covered by your 2 room groupon. If there are two rooms and one is a little bigger than the other and the two add up to less than 400 square feet, than that also would be covered. We are pleased to offer you a discount for our great service and will work with you to be satisfied with your purchase. We also hope you will very satisfied with our unique system and will be happy to say kind words about our service your friends and neighbors. So rest assured we always will work with you on your specific needs.

Jim S.  from  Merchant  replied on  Jan 23, 2013

Q:

Can I use this groupon for our home in Bay Village Oh. Our daughter used your services and was very pleased.

J T.  asked on  Jan 22, 2013

A:

Hello JT, It's great to hear your daughter was so pleased with our service and you are also interested. Yes of course we will come to Bay Village!

Jim S.  from  Merchant  replied on  Jan 23, 2013

Q:

what about area rugs?

molly c.  asked on  Jan 22, 2013

A:

Hi Molly, Thanks for your interest in our groupon and services. Our service includes area rugs but this groupon is solely for carpet cleaning. We do use the bio-degradable organic solution on the area rugs along with various attachments. If space and opportunity exists, we can do area rugs in your home. I can offer you a special price of $.89 a square foot on your area rugs assuming we can them in your home. If you have carpet rugs they would be priced lower as they would require less work to clean. If you have a groupon and don't have the carpeting to clean they we will honor the face value of the price you paid for the groupon towards the cost of the area rug cleaning.

Jim S.  from  Merchant  replied on  Jan 23, 2013

Q:

Do they move furniture of do the rooms have to be empty?

Josephine P.  asked on  Jan 22, 2013

A:

Hi Josephine, Thanks for your interest in our organic carpet cleaning system. The system works best with some preparation. You would want the small items like end tables, lamps,and plants to be moved. Large bulky or delicate furniture items (china cabinets, entertainment centers) generally just stay in there spots (unless you are planning on a rearrangement afterwords). We work with you either way on these items. You can just do traffic areas or can do the entire room. Generally with a customer moving most small items and only maybe a couch to move around then that's included in the generic price. If you would like many items moved and then moved back there would be some additional charge per room as that would require more time to perform the work.

Jim S.  from  Merchant  replied on  Jan 22, 2013

Q:

Do they do stairs with this groupon and would it count as one room?

rebecca w.  asked on  Jan 22, 2013

A:

Hello Rebecca. Thanks for your interest in our groupon and company. We have a unique stair procedure. First we apply an organic spray then take our floor machine and actual do each stair with a special attachment that will pull out all hair and dirt from each step. You will not find anyone bringing a floor machine down your stairs to accomplish such amazing results. They do take some extra time but the high quality of the result combined with the longevity make it a great value.. They are not part of this offer. Stairs are $3.00 for each step. A small landing would count as one step.

Jim S.  from  Merchant  replied on  Jan 22, 2013

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