Warning* There’s a $100 extra fee they don’t tell you about. Still a very reasonable price just wish they were upfront about this cost. Also they changed the time of my movers last minute. Everyone was really nice that I interacted with though and the movers themselves were incredible and so speedy and helpful
There are extra fees for everything (flat fee of $99 for everyone, tape, wrapping, tvs, peloton ($75!!!), etc.) that they do not tell you about prior to arriving so prepare to spend much more than the Groupon. We had them move only large furniture from a 2bed/1bath (no boxes, tvs, lamps, artwork, etc) and it took 2.5 hours so don’t plan on it only taking two hours. 4 stars because Irene the logistics manager and the moving crew were very kind and helpful and did their best to move quickly
Very professional. Efficient use of time. Courteous and friendly.
VASTHItop reviewerhelpful reviewer
I was told that the move would go quicker with an extra person so I paid for that. Not only did it take longer I had to pay $145 for an extra hour.
6 Months ago I moved with the same company and with only 2 men. the move was completed in 3 hours. With 3 men it took 4.
Very disappointed in the amount of time it took to get the job done.
The movers where nice and courteous.
Very quick and efficient movers. Highly recommended.
I would give these people 100 stars if I could. We encountered a lot of unexpected, stressful situations during the move (due to neither the movers nor myself), and the movers were absolutely optimistic, calm, comforting, and tried whatever they could to make the best out of the situation. They turned a dreadful move into a fun process. I will be calling them back for sure.
Couldn’t be more pleased with Cloud9 services. Coordination call beforehand with Irene was pleasant and straight forward. Movers worked quickly and did a fantastic job. Great experience and I highly recommend!
Irene was very thorough and honest about all expenses during the scheduling process. I added additional furniture to the reservation days before my move. The company adjusted by sending another person and handling the extra load with no complaint. Very fast, proficient, and professional. They are worth the money!