A Chat with Colepepper Plumbing
What services does your business offer and what makes your business stand out from the competition?
We are fully licensed, insured, and bonded. Upon entering your home we will put on shoe covers, and put down drop cloths in our work area to prevent scratching your floors. Our custom pricing model gives you several options to fix your plumbing problem; this way, we can accommodate all budgets.
What was the inspiration to start or run this business?
The founder, Mitch Kenney, always knew he was the best plumbing technician, and provided the best customer service at any of the companies he worked at. The next logical step was to start Colepepper Plumbing.
What do you love most about your job?
It’s always great to fix people’s problems when they are in a jam. People also feel relieved when we give them options on repairs, so they can decide how much they want to spend. This brings us great satisfaction that we can help customers out even if they are tight on money.
What is the best reaction you’ve ever gotten from a customer?
A few times a month we get called a “hero” by our customers. Although we are far from heroes, it is good to know people really appreciate our services.