A Chat with Community Taxes United
What services does your business offer and what makes your business stand out from the competition?
Individual and professional tax preparation services. Business accounting, bookkeeping, reconciliation, AP/AR, etc.
What was the inspiration to start or run this business?
did not start out with having my own business in mind, but as I helped my friends & family with their tax prep and accounting needs, they began encouraging me to start my own business. My greatest challenge was developing a marketing strategy and then finding the courage to leave my corporate job.
What do you love most about your job?
I believe my attention to each individual customer and tailoring my services to meet their needs has been highly effective. In my business, no two customers are the same so I do not rely on cookie-cutter techniques, I customize.
What is the best reaction you've ever gotten from a customer?
A client came into my office panicked and fearful of the IRS because she had not filed taxes for 5 years. After reassuring her, I guided her through the return filing process. In the end she ended up receiving a refund from the IRS! She was so grateful and sends referrals my way constantly.