Though Matt Ham playfully refers to himself as a doctor, it's likely that he doesn't remember what a doctor's office looks like—he hasn't been sick since the eighth grade. Regardless, Matt and his team turn their technical know-how toward curing towers, laptops, and handheld devices of their electronic ills. Following a free consultation, the technicians fix such common problems as blue screens, virus infestations, and failure of on-off buttons to turn either on or off. The team has perfected its ability to repair iPhone screens in less than an hour, and it provides online progress tracking for computers requiring longer stays.