macOS Support Essentials 10.14

Future Media Concepts

Select Option

What You'll Get

macOS Support Essentials 10.14 is a three-day course that teaches the best ways to support macOS Mojave users. The course includes lectures, demonstrations, group discussions, and hands-on exercises that provide real-world experience.


What you'll learn:

  • How to use macOS Mojave tools and resources to troubleshoot macOS Mojave
  • macOS Mojave features and functionality, including how to find more information
  • How to prepare for Apple Certified Support Professional (ACSP) 10.14 certification

This course is intended for:
People who manage computer networks or computer labs that run macOS
People who support Mac users


Installation and Configuration
  • Update, upgrade, and reinstall macOS Mojave
  • Set up and configure macOS on an individual Mac
  • Introduction to the command-line interface and macOS Recovery
User Accounts
  • Manage user accounts, user home folders, macOS security and password changes
File Systems and Storage
  • Manage file systems, storage, encryption, permissions, and file sharing.
Data Management
  • Use hidden items, shortcuts, file archives, metadata, and Spotlight
  • Manage system resources and Time Machine
Apps and Processes
  • Install, manage, and troubleshoot apps. Manage documents
Network Configuration
  • Manage basic and advanced network settings
  • Troubleshoot network issues
Network Services
  • Manage network services, host sharing, and a personal firewall
System Management

  • Manage printers and scanners
  • Troubleshoot peripherals, startup, and other system issues.

Class Starting Wednesday, May 15

3 sessions

  • Wednesday, May 15, 10:00AM- 5:30PM
  • Thursday, May 16, 10:00AM- 5:30PM
  • Friday, May 17, 10:00AM- 5:30PM

Class Starting Monday, June 03

3 sessions

  • Monday, June 03, 10:00AM- 5:30PM
  • Tuesday, June 04, 10:00AM- 5:30PM
  • Wednesday, June 05, 10:00AM- 5:30PM

Class Starting Monday, July 15

3 sessions

  • Monday, July 15, 10:00AM- 5:30PM
  • Tuesday, July 16, 10:00AM- 5:30PM
  • Wednesday, July 17, 10:00AM- 5:30PM

The class identified is made available through CourseHorse, a 3rd party marketplace for Mac OS classes and more. Groupon is not affiliated with or sponsored by the merchant, Future Media Concepts, in connection with this offer. Please contact Groupon customer service for all inquiries related to this offer. Inquiries placed to CourseHorse will be directed back to Groupon.

The Fine Print

Expiration varies. Must be 18 or older to attend. ALL SALES FINAL. Voucher valid only for date and time listed; may not be exchanged, altered, or redeemed for other dates, but may send a friend in place. Must present CourseHorse confirmation email upon arrival. Purchaser name must be provided at checkout; this information will be shared with CourseHorse and course provider for purposes of order fulfillment. Groupon voucher Terms of Sale and Extraordinary Event Policy do not apply. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services. Offer is not eligible for our promo codes or other discounts. Note, additional equipment or materials may be required or included in purchase price, see course description for details. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services. Offer is not eligible for our promo codes or other discounts.

Future Media Concepts

Class, Academic Course
By purchasing this deal you'll unlock points which can be spent on discounts and rewards. Every 5,000 points can be redeemed for $5 Off your next purchase.