About Undercover Tourist
Undercover Tourist has provided authentic attraction and theme park tickets at discounted prices, as well as insider planning tips and excellent customer service, since their founding in 2000. With millions of downloads of their top-rated Wait Times App, Undercover Tourist helps families save time, money, and peace-of-mind on their vacation to Walt Disney World® Resort, Universal Orlando ResortTM, Universal Studios HollywoodSM, SeaWorld® Orlando, SeaWorld® San Diego and more attractions in Orlando, Los Angeles and San Diego. Discounted rates, free shipping, and flexible refund policies make Undercover Tourist the trusted name in park and attraction ticketing.
Undercover Tourist takes pride in upholding the paragon of customer service standards to consumers. With top-rated service, Undercover Tourist is recognized as a leader in the discount ticket brokerage industry. Our experienced staff is detail-oriented, professional, committed and offers the extra bit of humanity needed in customer service. That’s why every customer who calls Undercover Tourist’s help line at 1 (800) 846-1302 will always speak to a human being, not a robot or machine.
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